Outage Apologies
Outage Apologies
We changed servers months ago to improve the down time and what just happened is extraordinary to be down for so long. After communicating with the techs for a day and a half, I finally contacted the owner of the hosting company who told me exactly what the problem was and how to get around it.
Meanwhile we are looking into the situation and trying to prevent this from happening again. That said we are connecting to name servers that are a work around a faulty server.
Again I'm very sorry!
Janette
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